About trackZEON
Putting GPS to work on the Zeon Digital network
How do Zeon Digital radios make the most of GPS technology?
All Zeon Digital radios have a GPS chip built-in (activated upon request by a Zeon Digital customer*) which uses Global Positioning System (GPS) satellites orbiting the earth to determine its approximate geographical location.
The availability and accuracy of the radio’s location (and the amount of time it takes to calculate it) varies depending on the environment the radio is in, for example, covered locations, indoors, between high buildings, or in situations there is not a clear view of the sky, can impede GPS lock.
How does the radio update its location?
Zeon Digital radios send location updates based on pre-determined “triggers”. The three types of “triggers” are:
What are the different icons next to each radio ID on the trackZEON map?
trackZEON not only displays the location of a radio, but also indicates the ‘status’ the radio is in. Each type of status is indicated by an easily identifiable icon as described below:
Status Icons:
How do I get the most from trackZEON?
Stay in the open! The radio’s GPS chip will obtain a better location if there is nothing impeding its view of the GPS satellites i.e. the radio’s antenna has a clear view of the open sky.
MTP850
What are the technical requirements to operate trackZEON?
The following hardware and software requirements will ensure you enhance trackZEON performance:
Web Browser Applications
trackZEON may perform significantly better using Safari than other internet browsers. Safari 3.1.1 can be downloaded from http://www.apple.com/safari/download/.
Please refer to the following instructions to establish a shortcut to operate trackZEON using Safari.
Start this process at the location you wish to establish your shortcut link to trackZEON e.g. your desktop.
1. Right click on the desktop.
2. Select New -> Shortcut.
3. In the dialogue box that appears, select BROWSE. Find the location where you have downloaded Safari to your computer and select. The default location is: C:\Program Files\Safari\Safari.exe.
4. Click NEXT.
5. Label the shortcut e.g. trackZEON.
6. Click FINISH.
7. Right click on the newly created shortcut and select PROPERTIES.
8. In the dialogue box that appears, find the target field. By default it will read:
"C:\Program Files\Safari\Safari.exe”
9. Add the following text to the end, so that the target field reads:
"C:\Program Files\Safari\Safari.exe" -url http://www.trackzeon.com.au
N.B Ensure a space is left before you add the additional text.
10. Select OK to finish.
Clicking this shortcut will automatically navigate to the trackZEON login page using Safari, without interfering with the internet browser you may use for other applications.
• Alternative internet browsers to run trackZEON include Internet Explorer or Firefox.
• MS Excel 2003 or later.
Internet Connectivity
A connection to the Internet is required to access the service, preferably a high-speed broadband connection. At a minimum, high-speed dial-up connectivity is required. Proxy servers must not strip off unknown http headers.
Computer Requirements
Pentium III processor-based personal computer or later with:
• 256 MB of available RAM.
• 200 MB of available hard-disk space.
* Activation fee applies.
Putting GPS to work on the Zeon Digital network
How do Zeon Digital radios make the most of GPS technology?
All Zeon Digital radios have a GPS chip built-in (activated upon request by a Zeon Digital customer*) which uses Global Positioning System (GPS) satellites orbiting the earth to determine its approximate geographical location.
The availability and accuracy of the radio’s location (and the amount of time it takes to calculate it) varies depending on the environment the radio is in, for example, covered locations, indoors, between high buildings, or in situations there is not a clear view of the sky, can impede GPS lock.
How does the radio update its location?
Zeon Digital radios send location updates based on pre-determined “triggers”. The three types of “triggers” are:
- The radio’s duress button being activated; this will immediately send a location update and continue to do so until the radio’s emergency state has been cleared.
- The radio being switched on or off; the radio automatically updates its location as either of these two events occurs.
- At regular distance traveled and time intervals.
What are the different icons next to each radio ID on the trackZEON map?
trackZEON not only displays the location of a radio, but also indicates the ‘status’ the radio is in. Each type of status is indicated by an easily identifiable icon as described below:
Status Icons:
 |
Green Arrow: the default icon to display the location of a radio on the map. Indicates the radio is ON. |
 |
Emergency: Triangle with an exclamation mark, flashing alternately between red and yellow. This icon displays when the radio’s emergency button is pressed, and persists until both the radio user and the trackZEON operator have cleared the emergency state. |
 |
Universal Off Symbol: This icon is presented when the radio is off. |
 |
TXI. This icon displays each time a radio has Transmit Inhibit Mode enabled. |
 |
Low Battery: This icon presents itself when the radio’s battery level falls below 10%. |
 |
Message: This icon indicates that an unread message has been sent from this radio to trackZEON. |
 |
Out of GPS Coverage: This icon is presented if a radio loses GPS lock. |
How do I get the most from trackZEON?
Stay in the open! The radio’s GPS chip will obtain a better location if there is nothing impeding its view of the GPS satellites i.e. the radio’s antenna has a clear view of the open sky.
MTP850
- Outdoors: try to avoid standing next to tall buildings or underneath thick foliage.
- Indoors: move closer to windows (glass with certain sun shielding films may block or distort satellite signals).
- In vehicles: ensure the radio’s antenna is pointed as vertically as possible through a window towards the sky.
- Do not cover the antenna with your fingers or unnecessarily impede it with your body.
- Keep the battery fully charged to ensure more power is available for the radio to update its location.
- Install the antenna as high as possible on the vehicle.
- Ensure the antenna is not impeded by other parts of the vehicle and is precisely connected to the radio.
- Try to avoid moving undercover, for example, in to car parks which can cause a loss of GPS lock.
- Remember that driving through cities with very tall buildings can impede the radio’s signal from reaching the GPS satellites.
- Avoid turning the radio off during short stops in order to maintain one consistent GPS lock.
What are the technical requirements to operate trackZEON?
The following hardware and software requirements will ensure you enhance trackZEON performance:
Web Browser Applications
trackZEON may perform significantly better using Safari than other internet browsers. Safari 3.1.1 can be downloaded from http://www.apple.com/safari/download/.
Please refer to the following instructions to establish a shortcut to operate trackZEON using Safari.
Start this process at the location you wish to establish your shortcut link to trackZEON e.g. your desktop.
1. Right click on the desktop.
2. Select New -> Shortcut.
3. In the dialogue box that appears, select BROWSE. Find the location where you have downloaded Safari to your computer and select. The default location is: C:\Program Files\Safari\Safari.exe.
4. Click NEXT.
5. Label the shortcut e.g. trackZEON.
6. Click FINISH.
7. Right click on the newly created shortcut and select PROPERTIES.
8. In the dialogue box that appears, find the target field. By default it will read:
"C:\Program Files\Safari\Safari.exe”
9. Add the following text to the end, so that the target field reads:
"C:\Program Files\Safari\Safari.exe" -url http://www.trackzeon.com.au
N.B Ensure a space is left before you add the additional text.
10. Select OK to finish.
Clicking this shortcut will automatically navigate to the trackZEON login page using Safari, without interfering with the internet browser you may use for other applications.
• Alternative internet browsers to run trackZEON include Internet Explorer or Firefox.
• MS Excel 2003 or later.
Internet Connectivity
A connection to the Internet is required to access the service, preferably a high-speed broadband connection. At a minimum, high-speed dial-up connectivity is required. Proxy servers must not strip off unknown http headers.
Computer Requirements
Pentium III processor-based personal computer or later with:
• 256 MB of available RAM.
• 200 MB of available hard-disk space.
* Activation fee applies.
